Shipping and return policies for Subsistence

Shipping Info
Shipping within NZ aims for 3-5 day delivery, but please allow for up to 14 days from the date of shipping for arrival, tracked post available on request otherwise standard post (which is still kept on record and traceable) will be used.
For international shipping please allow up to 4 weeks. Tracked postage available on request otherwise standard post (which is still kept on record and traceable) will be used.
Return Policy
If you have simply changed your mind about a purchase, we are not obligated to offer a refund. However, we will meet our obligations regarding returns/exchanges/refunds in the case of damaged/defective products as required by law.